Refunds & Returns Policy

Refunds & Returns Policy

Updated at January 31st, 2024

Refunds & Returns

 

At Know My Tow, we value our customers and strive to provide an excellent experience with our premium web calculator. If you are not satisfied with your purchase or encounter any issues, we are here to help.

Refund Eligibility

• Refunds are available for subscription-based or single-use purchases made within 30 days of the original purchase date.
• To qualify for a refund, you must provide proof of purchase and a valid reason for the request (e.g., technical issues or dissatisfaction with the service).

How to Request a Refund

To request a refund:

1. Contact our support team at info@Knowmytow.com with the subject line “Refund Request.”
2. Include the following information in your email:
   • Full name
   • Purchase date
   • Transaction ID or receipt
   • Reason for requesting a refund

Our team will review your request and respond within 3-5 business days.

Refund Process

• Approved refunds will be processed using the original payment method.
• Refunds may take 5-10 business days to reflect in your account, depending on your financial institution.

Contact Us

If you have any questions or need further assistance, please don’t hesitate to contact us at info@Knowmytow.com. We’re committed to resolving your concerns promptly and ensuring your satisfaction.

Thank you for choosing Know My Tow!