Privacy Policy
Effective Date: 1/01/2024
Last Updated: 18/06/2024
KnowMyTow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.knowmytow.com and use our towing capacity calculator app (“App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use the App.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App and website includes:
Personal Data
- Personally identifiable information, such as your name, email address, and contact details that you voluntarily give to us when you register for the App or when you choose to participate in various activities related to the App, such as subscription-based services or single-use reports.
Usage Data
- Information about your device and usage of the App, including your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the App.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App and website to:
- Create and manage your account.
- Process your transactions and subscriptions.
- Generate tow reports based on your input.
- Send you updates about the App and our services.
- Respond to customer service requests.
- Monitor and analyze usage and trends to improve your experience with the App.
- Protect against fraudulent or unauthorized transactions.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
- If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
- We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at info@knowmytow.com
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
KnowMyTow Email: info@knowmytow.com
Consent
By using the App and our services, you consent to the terms of this Privacy Policy.